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Effective Date: September 30, 2008
This Privacy Policy describes the information we collect from you when you visit
our Website (“Website”), how we use that information, and under what
circumstances we disclose it. It will also give you more information about how
to manage the personal information that you provide to us through the Website.
This Privacy Policy applies only to information you provide to us online while
visiting or using our Website or using our Materials. It does not apply to
information we have obtained or may obtain offline through other traditional
means. The Privacy Policy should be read in conjunction with the Terms and
Conditions
located on the Website.
1. The Information We Collect.
When you use our Website, we receive and collect certain information. The
information that we receive and collect depends on what you do when you visit
our Website.
* Automatically Collected Information.
Some information is automatically received and sometimes collected from you when
you visit our Website. This information may include some or all of the following
items: the name of the domain and host from which you access the Internet,
including the Internet Protocol (IP) address of the computer you are using and
the IP address of your Internet Service Provider; the type and version of
Internet browser software you use and your operating system; the date and time
you access our site, the length of your stay and the specific pages, images,
video or forms that you access while visiting the site; the Internet address of
the website from which you linked directly to our Website, and if applicable,
the search engine that referred you and any search strings or phrases that you
entered into the search engine to find this site; and demographic information
concerning the country of origin of your computer and the language(s) used by
it.
We use this information to monitor the usage of our Website, assess its
performance, ensure technological compatibility with your computer, and
understand the relative importance of the information provided on our Website.
We may also use this data to conduct statistical analyses on visitors’ usage
patterns and other aggregated data.
* Information Collected via Cookies.
“Cookies” are small files or records that are placed on your computer’s hard
drive to distinguish you from other visitors to the Website. The use of cookies
is a standard practice among websites to collect or track information about your
activities while using the website. A cookie may enable the website owner to
track how a visitor navigates through its website and the areas in which they
show interest. This is similar to a traffic report: it tracks trends and
behaviors, but does not identify individuals. Information gathered may include
date and time of visits, pages viewed, time spent at the site, and the website
visited just before and just after the Website.
Cookies can be set to expire: (1) on a specified date; (2) after a specific
period of time; (3) when a transaction has been completed; or (4) when a user
turns off his/her Internet browser. A cookie that is erased from memory when a
visitor’s Internet browser closes is called a “session” cookie. Cookies that
expire based on a time set by the Web server are called “persistent” cookies.
The Website uses “persistent cookies.” Most people do not know that cookies are
being placed on their computers when they visit the Website or most websites
because browsers are typically set to accept cookies. You can choose to have
your browser warn you every time a cookie is being sent to you or you can turn
off cookie placements. If you refuse cookies, you may not be able to browse
certain areas of the Website.
* Information Collected Using Pixel Tags or Clear GIFs.
Pixel Tags or Clear GIFs, also known as Web Beacons or Web Bugs, are transparent
graphical images placed on a website. We use these items on its Website for
reasons similar to those described above in the Cookies section.
* Information You Actively Submit.
For most of the browsing on our Website, we neither require nor collect “User
Information.” User Information is information that could personally identify
you, for example, your name, address(es), phone number(s), e-mail address, and
credit card information. You can browse the Website and take as much time as you
want to review our services without having to submit such User Information. In
the following instances, however, we do need you to actively submit certain User
Information: (1) when you want to contact us via e-mail or website submission
or (2) when you purchase services from our Website. E-mail or other forms of
electronic communication, including website submission, are not secure and/or
confidential means of communication.
While we attempts to prevent unauthorized access to your User Information, or
other information you submit, such access may occur. The User Information and
credit card information you provide to make purchases from us is secured during
transmission using industry standard e-commerce security technology such as
Secure Sockets Layer (SSL) encryption technology. We use SSL technology to
prevent such information from being intercepted and read as it is transmitted
over the Internet. Once this User Information is received by us and/or its
third party processing merchants, it is stored in unencrypted format.
2. Personal Information About Children.
The Website is targeted entirely for use by adults. We do not market to or
create special areas for use by children. Accordingly, we do not knowingly
collect age identifying information, nor do we knowingly collect any personal
information from children under the age of 13 years. In the event that we
discover that a child under the age of 13 has provided personally identifiable
information to us, in accordance with the Children’s Online Privacy Protection
Act (please see the Federal Trade Commission’s website at www.ftc.gov/kidzprivacy
for more information about this Act), we will delete the child’s personally
identifiable information from our files to the extent technologically possible.
3. E-Mail Communications.
When you send an e-mail to us, or provide your e-mail address to us, you are
communicating with us electronically and consent to receive communication from
us electronically. We may retain the content of the e-mail, your e-mail address,
and our response in order to service your needs. We may use the data that you
provide to send you e-mail or correspondence via other means.
If you no longer wish to receive marketing e-mail from us, you may unsubscribe
by doing any one of the following actions:
a. Send an e-mail with your request and current contact information to Privacy@TheeCalling.com;
b. Send a request in writing with your current contact information to:
TheeCalling.com
Attn: General Counsel
PO Box 6008
Lynnwood, WA 98036
If you send an e-mail or letter request, please be sure to include your full
name, address, phone number and e-mail address and indicate specifically what
type of marketing communication(s) (e.g., e-mail, direct mail, and/or phone) you
wish to receive or stop receiving. This will ensure we identify you correctly in
our systems and accurately process your request.
We will take appropriate steps to implement your request to opt-out of
receiving marketing communications. Please note that due to production, mailing
and system timelines, in order to remove you from our marketing lists, it may
take up to: 10 business days for e-mails or 30 calendar days for mail.
Until that change takes effect, you may still receive marketing communications
from us.
Also, please note that even though you may have opted-out of receiving marketing
communications, you may still receive business-related communications. Please be
aware that opting-out of certain third party use may prevent us from providing
certain services or products that you request.
4. How We Use and Share User Information.
We may sell or share User Information to third parties outside of us and our subsidiaries. We may also share your personally identifiable information with
third parties in the following cases listed below:
a. User Information is subject to disclosure in response to judicial or other
governmental subpoenas, warrants and court orders served on us in accordance
with their terms, as otherwise required by applicable law, or in response to
requests by law enforcement;
b. User Information is subject to disclosure to protect our rights or
property, protect its legitimate business interests, to enforce the provisions
of our Privacy Statement and Terms and Conditions, and/or to prevent harm to you or
others;
c. User Information may be disclosed to process credit card transactions. In
this case these transactions are handled by established third party banking,
processing agents and distribution institutions. They receive the information
needed to verify and authorize your credit card or other payment information and
to process your order. In addition, we may disclose User Information to third
parties to verify the authenticity of any financial transaction involving us or
our subsidiaries.
d. User Information may be disclosed and transferred if us or our business is
sold or offered for sale to another company or person(s), if a petition for
relief under the United States Bankruptcy Laws is filed by or against us, or if
we become subject to an order of appointment of a trustee or receiver.
5. Linking to Third-Party Websites.
When you click on links on our Website that take you to third-party websites,
you will be subject to the third parties’ privacy policies. While we support the
protection of privacy on the Internet, we cannot be responsible for the actions
of any third-party websites. We encourage you to read the posted privacy
statement of any and every website you visit, whether you are linking from the
Website or browsing on your own.
6. Access to and Managing Your User Information.
We believe it is important for you to be able to find out what personally
identifiable information you have provided to us through the Website. If you
have provided us with personally identifiable information, you can contact us to
request that we provide you with the personally identifiable information we have
in our records about you. We reserve the right to limit the number of times such
a request can be made and to charge you for responding to such requests if this
process is misused or abused.
If you become aware that personally identifiable information or sensitive
information you may have provided that we have in our records about you is
inaccurate, incomplete, or incompatible with the purposes for which it was
provided or subsequently authorized by you, please notify us using the contact
information provided below. To inquire about your personally identifiable or
sensitive information, and to correct, amend, or delete such information please:
a. Send an e-mail with your request and current contact information to Privacy@TheeCalling.com;
b. Send a request in writing with your current contact information to:
TheeCalling.com
Attn: General Counsel
PO Box 6008
Lynnwood, WA 98036
7. What You Need to Do to Protect Your Personally Identifiable Information.
You have several options when deciding how you can best protect your User
Information. One option is simply not to volunteer it. As stated above, this
approach would allow you to still visit our website – although it will prevent
you, for example, from ordering merchandise on-line or providing us with your
comments or questions. The Federal Trade Commission’s website, www.ftc.gov, also
offers useful information about how to protect personally identifiable
information provided to a website.
8. What to Do About Suspected Violations of This Privacy Statement.
If at any time you believe we have not adhered to the policies and principles
set forth in this Privacy Statement, please notify us using the contact
information provided below. We will make all commercially reasonable efforts to
promptly respond to your concerns.
9. Changes to Privacy Policies.
If we change our Privacy Policy, we will post those changes on our website so
you are always aware of what information we collect, how we use it, how we
protect it and under what circumstances, if any, we disclose it. If we make
material changes, we will also post a notice on our home page, which notice will
run for seven (7) consecutive calendar days following the effective date of the
modified privacy statement. Unless we clearly express otherwise, we will use
information in accordance with the Privacy Policy under which the information
was collected. YOU ARE HEREBY ADVISED THAT YOUR CONTINUED USE OF OUR WEBSITE
CONSTITUTES YOUR ACCEPTANCE OF ANY AMENDMENTS TO AND THE MOST RECENT VERSION OF
THIS PRIVACY STATEMENT.
10. Questions or Comments.
If you have any questions or comments concerning our Privacy Policy, please
contact us:
a. Send an e-mail with your request and current contact information to Privacy@TheeCalling.com;
b. Send a request in writing with your current contact information to:
TheeCalling.com
Attn: General Counsel
PO Box 6008
Lynnwood, WA 98036
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