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Below are some frequently asked questions about our service. If you can't find the answer below, please contact us and we will get back to you shortly.
Q. Why should I sign up for Thee Calling?
Q. How do I sign up?
Q. How do I choose a Username?
Q. How does the free trial work?
Q. How much does it cost?
Q. Who is Thee Calling?
Q. I heard that Thee Calling donates profits to charity.
Q. What time will I be called?
Q. What happens if I miss the call or do not pick up the call?
Q. How many messages can I receive a day?
Q. What if I do not receive my call?
Q. How do I create a phone number in my account?
Q. How do I schedule a call?
Q. Do you know my time zone?
Q. Can I add more than one phone number?
Q. How do I update my profile?
Q. How do I change my password?
Q. How do I change my billing address?
Q. How do I change my email address?
Q. Will you be adding any new features in the near future?
Q. Can I select what messages I get?
Q. Can I cancel my service?
Q. Can I rejoin once I’ve cancelled?
Q. What if I can’t find my answer in this FAQ?
Q. Why should I sign up for Thee Calling?
A. By personally connecting with God daily, these messages provide a
centering, a daily recharge for life, and a feeling of well-being and
inspiration.
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Q. How do I sign up?
A. Click on the “SIGN UP” tab on the left hand navigation. Then create your
username and password, provide a little information about yourself and sign up.
It’s that easy.
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Q. How do I choose a Username?
A. Its simple, we use your email address as your Username.
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Q. How does the free trial work?
A. Sign up now and get 2 free weeks of Thee Calling. That way you can try it out risk free. We’re confident that you’ll enjoy what you hear.
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Q. How much does it cost?
A. Thee Calling is billed at $6.95 per month.
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Q. Who is Thee Calling?
A. We are a faith-based organization that has dedicated over five years to
develop and refine Thee Calling to “Deliver a daily connection with God one
minute at a time”.
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Q. I heard that Thee Calling donates profits to charity.
A. You heard correct. That is why it is our mission to direct a majority of the company’s profits back to the Christian community in support others.
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Q. What time will I be called?
A. You choose the time of day that you would like to receive your daily message.
It can be a different time every day.
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What happens if I miss the call or do not pick up the call?
A. Depending on your phone carrier and voice mail settings you will either get a partial message or in some cases no message.
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Q. How many messages can I receive a day?
A. You can schedule one call per day.
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Q. What if I do not receive my call?
A. Sometimes our very best efforts to complete calls are affected by the phone companies, nature or other things that are simply out of our control. If this happens we would appreciate it if you would go to the contact us page on our website and send a quick note.
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Q. How do I create a phone number in my account?
A. Once you are logged in, click on the “PHONE NUMBERS” tab on the left hand
navigation. Create a phone name and enter your phone number, (you can add a
short description of your phone if you would like). Choose the “Activate” button
and then click “Submit”. You will shortly receive a call to verify the phone
number. This is our way of protecting your privacy and security from getting
unwanted calls.
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Q. How do I schedule a call?
A. Once you are logged in, click on the "CALL SCHEDULER" tab on the left hand navigation. Then you choose the times and days of the week for each daily call. For example, you can choose 6:30am Monday through Friday and then 3:15pm Saturday and 6:30pm on Sunday. And you can choose to repeat this schedule each week or customize it each week going forward. It's all up to you.
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Q. Do you know my time zone?
A. The system allows you to select the proper time zone that fits your needs.
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Q. Can I add more than one phone number?
A. Yes. You can add more than one phone number. So if Monday through Friday you
want the call to come to your office, at your extension, for a mid-day pick me
up from God but on Saturday and Sunday you would prefer the call to go to your
home, you just validate both of your phone numbers. Please note your account
will only call one phone per day.
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Q. How do I update my profile?
A. Once you are logged in, you can update your profile by clicking on the “MY
PROFILE” tab on the left hand navigation.
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Q. How do I change my password?
A. Once you are logged in, click on the “MY PROFILE” tab on the left hand
navigation. Choose the “Change Link” next to the Email/Username. Enter your
current password. Then enter your new password twice. Click the “Change
Password” button.
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Q. How do I change my billing address?
A. Once you are logged in, click on the “MY PROFILE” tab on the left hand
navigation. Click on the “Update” button under your time zone. This will allow
you to change your address on file. Once you have made your changes, click on
the “Submit” button.
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Q. How do I change my email address?
A. Your email address is your username and associates all of your account
setting to you. In order to change it, you need to contact us directly.
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Q. Will you be adding any new features in the near future?
A. We always strive to bring additional features and enhancement to Thee Calling.
Have an idea, drop us an
email.
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Q. Can I select what messages I get?
A. Currently we do not offer specific message selection. We are working on
additional functionality that will allow you to customize your message
experience.
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Q. Can I cancel my service?
A. Yes, you can cancel your service at any time.
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Q. Can I rejoin once I’ve cancelled?
A. Absolutely. You are welcome to come back anytime.
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Q. What if I can’t find my answer in this FAQ?
A. You can contact support anytime by
clicking here. We look
forward to assisting you.
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